Right of Appeal

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ECIC welcomes your advice, comments or suggestions on the way in which these services are provided or can be improved. If you feel that any service has not been up to standard or if you want an explanation or just wish to know more about ECIC''s facilities or services, please call (852) 2723 3883 to contact the following officers during office hours:
Post   Name
 
Deputy General Manager   Amy Wai
  Iyria Fan
  Queenie Chan
ECIC will reply to all written or oral complaints within 10 working days. An interim reply will be made in respect of complicated matters which may take longer time to resolve.


Right of Appeal

If you feel that your case has not been dealt with adequately, you can write to the Commissioner or General Manager, ECIC at 2nd Floor, Tower 1, South Seas Centre, 75 Mody Road, Tsimshatsui East, Hong Kong:
Post   Name
 
Commissioner   Ralph Lai
 
General Manager   Cynthia Chin
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